Most insurance companies in South Africa say that the most common claim area for homeowners insurance includes hot-water geyser failure. When the geyser fails, the insurance claim is more than a few thousands of rands to replace the geyser. A hot-water geyser burst can cause a lot of damage. It can damage the ceiling, cupboards, the floors and the carpet. When the geyser has not been installed properly, then the insurer may reject the claim. An illegal installation is often the case in South Africa and unsupervised. This can affect the geyser and affect the roofs capacity.

Here is a list of how a homeowner can tell if whether there is a problem with the hot-water geyser:

Water dripping from an overflow pipe can be one of the problems that you may encounter. A hot-water geyser has three overflow pipes which discharge to the exterior of the home and it goes onto the roof or into the gutter. There should be a 12mm plastic pipe from the cold water pressure that balances the valves. If the water discharges from the two pipes then it means that you should call a plumber.

Hot water and steam coming out of the overflow pipe indicate that there is a release of hot water and there is an excessive temperature or pressure. This is a serious situation and it should be attended to immediately. Switch off the geyser until it is fixed.

If there is a faulty thermostat then it needs to be switched off and fixed. A faulty thermostat is designed to detect the fault in the open or off position. This applies in case there is no hot water.

Water leaking through the ceiling means that there is a geyser burst or springs a major leak. You need to switch off the water supply and open the hot tap to relieve the pressure.

DMS Plumbing

DMS Plumbing can help you replace the geyser and also repair it.


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